Tomorrow, December 8, at 10 AM PT / 1 PM ET, Twilio is hosting a webinar on how to integrate any CRM with Twilio Flex. The webinar has the duration of 30 min + 15 min for question and answers.
The webinar will be hosted by Abhijit Mehta, Twilio product manager, and by Nichole Wong, Twilio product marketing manager. They will explain how to integrate Twilio Flex with different CRM systems including Salesforce, ServiceNow, Microsoft Dynamics and more.
Topics covered on the webinar:
- All of the CRM integration options available with Twilio Flex
- An architectural overview of each option
- How the Twilio Flex plugin framework works
- Best practices for integrating your CRM with your contact center
- How to get started on your own or with a Twilio partner