On September 27th at 2pm EST, Julie Ask VP, Principal Analyst at Forrester Research, and Jeff Michaud, VP Strategic Client Accounts at 3C, will provide a webinar about conversational commerce and how emerging technologies like chatbots can help brands connect with their customers.
How does the evolution of mobile messaging to rich communication services (RCS) give marketers new tools to engage and retain customers?
- How customers currently engage with brands
- What upcoming technologies will enable richer conversations
- What your roadmap to conversational commerce should look like