IBM highlights 9 Marketing Trends for 2019

IBM today released IBM’s 2019 Marketing Trends Report containing 9 marketing trends for the next year.

“As marketers ourselves, we felt it was critical to dissect the industry dynamics that are reshaping the profession to help our peers set a strong vision for their organizations. By understanding the transformative trends – from team structure to the advent of AI-powered marketing, to heightened expectations for the discipline – the findings in the 2019 Marketing Trends Report will be indispensable for marketers.”

Michael Trapani, Marketing Program Director for IBM Watson marketing

2019 Marketing trends

Marketer 4.0: Emergence of the Tech-Savvy “Martecheter

Until now the greatest advantages for marketers has been in the order of budget, tools, and talent. That model is now inverted, driven by the rapid growth of new skills and customer expectations.

AI and Machine Learning Make Hyper-Personalization a Reality

The proliferation of data and compartmentalized marketing stacks has squarely put AI and machine learning-based marketing tools at the center of deep personalization. This will change how marketers make decisions and deploy campaigns as AI analyzes and delivers personalized content with massive scale.

Director of Marketing Data Becomes the Hottest New Role

Growth of “marketing data” roles will continue as they drive human and technology connections across their organization. This will enable artificial intelligence and machine learning-based marketing tools to analyze data and customer behavior, make recommendations and predictions, and become smarter based on the data fed into them.

Agile Marketing Adoption Accelerates, Driving Marketing Outcomes and Culture

Organizations driven by culture change and agile mindsets will widen their lead having a first-mover advantage, especially where AI-powered marketing technology enables the right set of tools to align and measure the proper objectives and metrics.

GDPR Actually Helps Marketers Improve Data Hygiene and Customer Trust

Marketers will increasingly focus on improving data hygiene processes, leading to better targeting and higher quality interactions. With similar regulations already in certain parts of the U.S. and the potential for US-wide legislation, marketers will proactively improve privacy, security, and data management as a catalyst for new business models.

Digital Marketing Agencies Transform into “Consulgencies

As the rankings of AdAge’s 10 largest agencies was cracked – for the first time ever – by The Big Four consultancies in 2017, it serves as a bellwether for the industry including smaller and mid-sized agencies: “Consultancy” and “agency” capabilities will converge, driven by a need to build out deep expertise in AI, data integration, customer experience analytics, mobile apps, and custom solution development.

MarTech + AdTech = The Holy Grail of Marketing

Although extensively debated, 2019 will at last be the year marketers lean more into the benefits of programmatic ad spending. By achieving better data connectivity between their martech and adtech stacks they will have real-time understanding of customers and ad spend optimization using AI.

Customer Centricity Breaks Marketing Silos and Delivers Happiness

Marketing transformations will increasingly focus on creating differentiated customer experiences. This will be supported by more experimentation using contextualized understanding of aggregated customer data across other areas of the organization such as commerce and digital teams.