Sprinklr reports its highest quarterly profitability ever

Sprinklr this week reported financial results for its third quarter ended October 31, 2023. The company saw revenue increase 18% year-over-year to $186.3 million, while subscription revenue grew 22% to $170.5 million.

Sprinklr also posted its highest quarterly profitability ever, with non-GAAP operating income of $27.4 million and non-GAAP net income per share of $0.12.

“We had another solid quarter across the board with record levels of profitability supported by strength in our Sprinklr Service product suite,” said Ragy Thomas, Founder and CEO at Sprinklr. “We’re committed to helping customers achieve productivity gains across their front office through leveraging generative AI, turning vast amounts of unstructured data into actionable insights, and unifying their customer-facing teams that result in superior customer experiences.”

For the fourth quarter, Sprinklr expects subscription revenue between $172.5 million and $174.5 million, total revenue between $187.5 million and $189.5 million, non-GAAP operating income between $20.3 million and $22.3 million, and non-GAAP net income per share between $0.08 and $0.09.

For the full year, Sprinklr expects subscription revenue between $664 million and $666 million, total revenue between $725.5 million and $727.5 million, non-GAAP operating income between $80 million and $82 million, and non-GAAP net income per share between $0.36 and $0.37.